How It Works

A better way to practice hard conversations

ConflictDojo uses AI-powered simulations to create realistic conflict scenarios where you practice navigating difficult conversations, receive structured feedback, and build measurable skill over time.

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Realistic conversations, not scripted roleplays

Text-based conversations with AI role players who respond dynamically — with emotion, resistance, misunderstanding, defensiveness, and shifting tone. Your choices shape how the conversation unfolds. Every session is different because every practitioner is different.

Workplace

The Trust Breakdown

A manager and employee are in open conflict over unclear communication and perceived favoritism. Both believe they're acting in good faith. Neither is listening.

Defensiveness Hidden Agendas De-escalation

Community

Neighborhood Boundary Dispute

A longstanding property disagreement has turned personal. Decades of history, a power imbalance, and one party who doesn't actually want resolution.

Power Dynamics Emotional Escalation Neutrality

Difficult Personality

The Dominant Party

One party controls the room, interrupts constantly, and shows contempt for the process. The other has shut down. You have to create space for both.

Process Management Rapport Building Reframing

Based on real-world patterns, not generic chatbot interactions. Each scenario is built from actual conflict resolution case types, with characters who have distinct personalities, hidden interests, and emotional triggers that emerge based on how you engage — not on a fixed script.

Structured feedback on what actually matters

After every simulation, you receive a full debrief report. Not a pass/fail. Not vague encouragement. A competency-by-competency breakdown of what worked, what didn't, and exactly where to improve.

Competencies specific to your training track are evaluated — the same frameworks used by advanced mediation and conflict resolution training programs.

  • Overall session assessment
  • Competency-by-competency scoring
  • Specific observations from your conversation
  • Key decision point analysis
  • Targeted improvement suggestions
Session Debrief Workplace Mediation · 14 exchanges
74
Overall

Strong rapport-building early on. Neutrality held under pressure until the third exchange. Missed the reframing opportunity at the midpoint — revisit active listening in escalation scenarios.

Rapport Building
88
Active Listening
72
Neutrality
68
Reframing
51
De-escalation
76
Emotional Regulation
82
Issue Spotting
70
Process Management
74
Option Generation
65

Key Moment

At exchange 7, James escalated with "She's being completely unreasonable." Redirecting here without validating his frustration first triggered further defensiveness. A reframe acknowledging his intent before naming the impact would have opened more space.

See your progress over time

Every simulation you complete adds to your progress record. The dashboard shows where you're improving, where you're plateauing, and what to practice next.

My Progress Last 30 days
12
Simulations
Completed
74
Avg. Score
This Month
+9
Score Improvement
vs. Last Month

Competency Trends (5 sessions)

Rapport Building
↑ 14
Reframing
↑ 8
Neutrality
↑ 6
De-escalation
→ 0
Active Listening
↑ 11

For Programs & Instructors

Cohort-level visibility for how your students are progressing

The instructor dashboard gives training programs a complete view across every learner — individual performance, cohort trends, and skill gaps that inform curriculum decisions.

  • Cohort-level competency analytics
  • Individual learner progress summaries
  • Assign specific scenarios by skill focus
  • Compare performance across cohorts
  • Identify the skills most students struggle with

Start practicing before the next hard conversation

You can't predict when a difficult conversation will land in front of you. You can decide how prepared you are when it does.

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